Available PuppiesDog ClothesCollars & HarnessesAccessoriesCarriersSalonBedsToysDining

Online Boutique Policies

These policies apply to boutique items only - Not Puppies.

 

Online Boutique Hours of Operation
To place an order over the telephone, or for any questions regarding an order placed, please call (954)985-8848

Monday through Friday from 11am.  to  5pm.

 

 

Payment Methods
When ordering by telephone, we accept Visa, MasterCard, American Express, Discover, Money Orders and Personal Checks.  Please be advised that if you pay by personal check, your order will not ship until the check clears.

 

Shipping Rates
The total amount of your order will determine your shipping rate. All orders ship via UPS Ground unless rush delivery is requested over the telephone.


The following rates apply to U.S. orders only, ground shipping.


From  $0.01 to  $49.99  -  $7.99 shipping

From  $50.00 to $99.99  -  $12.99 shipping

From  $100 to $199.99  -  $16.99 shipping

From  $200 and up  -  $19.99 shipping

 

For express shipping, you must place your order over the telephone.

 

Please contact us for international shipping rates.

 

Back-Ordered Items
Most items are currently in stock and ship within 2 business days. Please allow 2 to 3 weeks delivery time for any out-of-stock items.

 

 

Returns and Exchanges
All mail order items may be returned within 14 days in unused condition for an exchange or store credit only.  We do not reimburse shipping fees, unless there was a mistake on our part.  If you would like to exchange your item, please include the return form, with the way you would like to pay for the exchanged item to be shipped.  We cannot take back custom or personalized items unless there is a workmanship defect.

All sale and perishable items are final.

 

Contact UsBoutique PoliciesPuppy PoliciesAbout UsFAQ’sBreed InfoPhoto GalleryTeaCups in the Press